From the main menu click on leases.
Search the tenant and enter in to the lease page. And click on Move-Out
You will be redirected to the move-out page. Choose the desired move-out date.
At the bottom of the page you will have the option to write-off, Check-in the box and click on Move-Out and Pay later option.
In the confirmation window, leave a comments and and click on Yes.
You can see the balance of the tenant goes to zero,